Privacy Policy

“Life In my Shoes” is a campaign run by Body & Soul, (“we” or “us”) a charity registered under no 1060062 and a company limited by guarantee registered under number 3245543. We are committed to protecting and respecting your privacy.

This policy, together with our Terms and Conditions, sets out the basis on which any personal data we collect from you, or that you provide to us through lifeinmyshoes.org (“our website”), will be processed by us. Please read the following carefully to understand how we will treat your personal data.

For the purposes of the Data Protection Act 1998, the data controller is Body & Soul of 99 Rosebery Avenue, London EC1R 4RE.

1. Data

While you may use some of the functionality of our website without registration, many of the specific tools and services on our website require registration.

If you use the website without registering, the only data we collect about you, if any, will be general monitoring data concerning the general use of our website, such as which pages users visit most often and which services or facilities are of most interest. We may also track which pages users visit when they click on links on our website. We may use this information to make improvements to our websites and to ensure we provide the best service for users.

If you choose to register for the members’ area, or submit your photographic image for the “Life in my shoes” campaign, or provide your personal details for certain interactive tools, forums or other services, we require you to submit data and information that is personally identifiable, such as your name, photographic images or you, date of birth or age, email address or telephone number. Depending on the tool, campaign or service you have selected, we may also collect personal information concerning your health. We also collect information about you when you update your profile, make comments, send messages through the website, post any information on our forums or when you otherwise disclose your data through the site at any other point.

We only use the personal data that we collect or ask you to provide via our website in order to provide you with the tools and services on our website and to allow you to participate in the interactive campaign “Life in my shoes” and other interactive features of our website. We also use anonymised data for tracking use of our website in order to improve it (see below). We will not pass your personal information on to third parties except where we are required to do so by law. We use external providers to design, host and maintain our website and our secure databases, although we have arrangements with them to ensure they hold your personal information appropriately and securely.

Your personal data and details are stored in a secure database. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. You are also responsible for ensuring the accuracy of the information you submit to us. Inaccurate information will affect the information you receive when using our website and tools, and our ability to contact you.

2. Internet Privacy

Some of the personal or general data may be stored in ‘cookies’ to make it easier for you to use our website and to give you a more personalised experience. ‘Cookies’ are small pieces of information sent by a web server to a web browser which enable the server to collect information from the browser .and they help us to improve our website. We will do our best to comply with the guidance issued by the Information Commissioner’s Office on internet privacy and the use of cookies. It is usually possible to block or refuse cookies by changing your web browser’s settings. Please note however that if you disable or delete our cookies your use of our website may be restricted and you may not be able to access all the services or facilities on our website. Unless you have adjusted your browser settings so that it will refuse cookies, our system will issue cookies as soon as you visit our website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

Our site may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies (as well as terms and conditions) and that we do not accept any responsibility or liability for these. Please check these policies (and terms and conditions) before you submit any personal data to these websites.

3. Access to Your Personal Data

The Data Protection Act 1998 gives you the right to access personal data held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 (or the then applicable charge) to meet our costs in providing you with details of the personal data we hold about you.

4. Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. By using our website you will be bound by the then current version of our Privacy Policy.

5. Contact

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to us at Body & Soul, 99-119 Rosebery Avenue, London, EC1R 4RE. You should also write to us if you have any concerns about your personal data